FAQ
Roasting
How long should I let my coffee rest before brewing?
Coffees require some time to rest and de-gas after roasting before brewing. The amount of rest varies by coffee, but as a general rule for our single origins:
we recommend at least 2-4 weeks rest from the roast date before brewing.
Shipping
How long does shipping take?
We offer next day shipping for all 6 emirates, except Umm al-Quwain (Sundays and Thursdays).
What are your shipping options and costs?
For all emirates except Umm al-Quwain 25 AED
For Umm al-Quwain the shipping cost is 30 AED
We offer free shipping for orders above 350 AED
Customer service
How can I contact customer service?
You can contact our customer service team via Whatsapp +971 54 237 7798