FAQ

Roasting

How long should I let my coffee rest before brewing?

Coffees require some time to rest and de-gas after roasting before brewing. The amount of rest varies by coffee, but as a general rule for our single origins:
we recommend at least 2-4 weeks rest from the roast date before brewing.

 

Shipping

How long does shipping take?

We offer next day shipping for all 6 emirates, except Umm al-Quwain (Sundays and Thursdays).

What are your shipping options and costs?

For all emirates except Umm al-Quwain 25 AED

For Umm al-Quwain the shipping cost is 30 AED

We offer free shipping for orders above 350 AED

 

Customer service

How can I contact customer service? 

You can contact our customer service team via Whatsapp +971 54 237 7798